What you can expect from a Virtual Analyst vs. a Virtual Assistant

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For many, the difference between virtual assistant and virtual analyst can seem blurred. This blog will outline the main differences to look out for if you are looking for a premium virtual assistant service (aka a virtual analyst).

When it comes to day-to-day management, a lot of executives find themselves tied up and in need of assistance with time-consuming tasks. Delegating becomes not only necessary but extremely valuable when you can rely on someone sharp, skilled, and capable of deep-level analysis that will lighten the load while providing useful insights. 

Think virtual assistants (VAs), or executive assistants (EAs), these are the go-to profiles for optimizing your business and developing new opportunities. But there is another option: If you are at a crossroads and need help finding someone to assist you remotely, you should consider a candidate with more advanced knowledge and with a broader skill-set. Consider a virtual analyst, someone with professional experience, who is continuously trained, with excellent communication skills, and whose understanding of your business goes beyond a basic virtual assistant. 

When looking to hire an assistant, it is easy to find a competent candidate well versed in remote work and even with experience working for digital companies. You might find skilled virtual assistants, but you’d be surprised at just how different the experience of working with a virtual analyst can be. A virtual analyst is more skilled than a virtual assistant, and at the same time specializing in either administration, human resources/operations, marketing, or sales support are the 4 areas we want to highlight. We have highlighted 4 main differences:

  • Advanced education

  • Previous administration experience

  • Strong business acumen

  • Constant upskilling 

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Education

A premium, virtual analyst service guarantees great past education. We consider education as the starting point of a virtual analyst profile, an advanced education being a prerequisite for the position.

 

These qualifications can range from business, psychology, or communication degrees. Having a degree lays the foundation for the strong skills they use as analysts, and the value they bring to your company. Counting on someone who is highly qualified enables a whole new dimension of productivity for your business.

Previous Experience

While virtual assistants may or may not have previous experience under their belt, a virtual analyst is someone on your team with previous administration work experience and an established core task understanding, as well as experience in other fields that provide knowledge and a sense of responsibility useful for a virtual analyst role. Having acquired some expertise guarantees that they know how to get the job done, but also leaves room for improvement: a virtual analyst has the possibility of learning new habits and skill sets to help them make their executives more productive, tailored to your needs. This helps you save valuable time, beyond having someone on your team help you with everyday tasks efficiently. 

Strong Business Acumen

As your business grows, you will need someone who is accountable for in-depth analysis, strategic opportunities, and a proactive mind when it comes to decision-making. A virtual analyst can bring a strong sense of business intuition to your operation, someone whose higher caliber will be able to handle not just the typical admin tasks but even more strategic work. You can rely on a virtual analyst to provide insights, and identify and develop business opportunities that follow your mandate.

Constant Upskilling

While a virtual assistant might be just as competent, Viva virtual analysts are committed to improvement and growth. Being a Virtual Analyst implies intensive hands-on training, as well as weekly training aimed at upskilling their talent. Carefully curated training can include workshops that cover subjects like “How to Manage Up”, “Dealing with Difficult Client Situations”, or “Managing Conflicting Priorities”, amongst others. A virtual analyst is part of a broader, more premium scope of work and it includes training a lot of analysts at once for the benefit of Viva customers to reap the productivity rewards.

You can rest assured that your Virtual Analyst will be coached daily and receives training sessions with industry experts. We are confident that our talent is unrivaled, and you’ll notice this from day one with us.

Viva Virtual Analysts 

At Viva, we specialize in optimizing your time by providing highly skilled virtual analysts. All Viva virtual analysts go through an eight-week program, our signature Viva University that teaches the fundamental skills, mindset changes, and tools to offer best-in-class service to our clients. We ensure specialization so you can focus less on onboarding and more on leading your business forward. In addition, we conduct frequent customer check-ins to gather your feedback, identify additional support areas, and share leading practices from other customers. 

Our goal is to help your business by offering a premium remote analyst managed service for high-growth businesses. 

Contact us to learn more.